• PL
  • ENG
  • zawodnik

    23-25 OCTOBER 2020
    NOWY DWÓR MAZOWIECKI

    zawodnik

    23-25 OCTOBER 2020
    NOWY DWÓR MAZOWIECKI

    zawodnik

    23-25 OCTOBER 2020
    NOWY DWÓR MAZOWIECKI

    zawodnik

    23-25 OCTOBER 2020
    NOWY DWÓR MAZOWIECKI

    zawodnik

    23-25 OCTOBER 2020
    NOWY DWÓR MAZOWIECKI

    zawodnik

    23-25 OCTOBER 2020
    NOWY DWÓR MAZOWIECKI

    zawodnik

    23-25 OCTOBER 2020
    NOWY DWÓR MAZOWIECKI

    zawodnik

    23-25 OCTOBER 2020
    NOWY DWÓR MAZOWIECKI

    zawodnik

    23-25 OCTOBER 2020
    NOWY DWÓR MAZOWIECKI

    TICKET PURCHASE REGULATIONS

    for the events held at the
    International Festival of Bodybuilding and Fitness

    GENERAL RULES

    These regulations apply to the sale of online tickets at the websites www.ifbbpro.com.pl for sport events comprising the International Festival of Bodybuilding and Fitness held on 23-25, 2020 in Nowy Dwór Mazowiecki. Every customer will be able to read and accept these regulations and will be informed about their rights and obligations at the time of expressing the intention to purchase a ticket for the abovementioned event at the latest and thus to conclude a distance contract with the event organizer.

    The sale of tickets is conducted through the following websites www.ifbbpro.com.pl by the Organizer i.e.:

    Akademia Sportów Sylwetkowych, Robert Piotrkowicz

    with its registered office at: Szwoleżerów 128 lok. 64/65, 05-091 Ząbki, Masovian Province.

    Polish tax identification number NIP: 534 222 43 72.

    The company is entered in the Central Registration and Information on Business (CEIDG)

    E-mail address: akademiasportowsylwetkowych@gmail.com

    Support by phone: +48 604 414 123

    CONTRACTING AND PURCHASING PROCEDURE

    Tickets for all events comprising the Physique Sports Festival are sold exclusively online via the websites www.ifbbpro.com.pl. The tickets are deemed sold at the moment the payment for them is made.

    A customer is obliged to exercise due care when booking and making payments for tickets. Incorrect data e.g. transfer amount, booking number or the payment method or the payer’s data which can prevent the identification of the customer may result in a refuse to credit the payment and transaction cancellation.

    TICKETS

    The purchase of online tickets via the websites

    Having selected the event and the type and number of tickets at www.ifbbpro.com.pl you should complete a form with personal data and choose the method of payment.

    The following types of tickets are available:

    a) a pass for a spectator (entitles the holder to be in the stands and in the exposition area of the sports hall)

    Current ticket prices are listed in the Tickets tab

    b) a pass for a coach / a person accompanying a competitor (entitles the holder to be in the stands and in the exposition area of the sports hall as well as in the backstage, warm-up area for the competitors)

    METHODS AND TERMS OF PAYMENT

    General rules

    The following methods of payment are available: card, e-transfer, traditional bank transfer, PayPal payment.

    Card

    In the case of payment by card, once the booking made via the website www.ifbbpro.com.pl is confirmed (by clicking the button: “Potwierdzam zakup i płacę / confirm and pay”) the customer will be redirected to Przelewy24 website. Before providing your card number, please make sure that you have been correctly redirected and that you are on the Przelewy24 website and that the connection is encrypted (the website address should start with “https: //”). PayPro S.A., based in Poznań, is responsible for the processing and security of card transactions carried out on Przelewy24 website, in accordance with its regulations. When making payments using a card, please select the card type (the following types are accepted: Visa, Visa Electron, MasterCard, Maestro, MasterCard Electronic), enter the 16-digit card number, card expiry date and CVV2 / CVC2 code which is printed on the back of the card. In the event the ticket booking is cancelled within the sales system due to the fact that the payment for the tickets has been made after the time required by Przelewy24 or due to a mistake that does not allow for payment processing, the Organizer will not be liable to the Customer for the inability to purchase the originally selected number of tickets.

    E-transfer (online transfer)

    Once the booking made via the website www.ifbbpro.com.pl is confirmed and the option of e-transfer is selected (by clicking the button: “Potwierdzam zakup i płacę / confirm and pay”) and the bank which runs your account is selected, you will be redirected to the transaction website of the selected bank. Before you log in, please make sure that you have been correctly redirected and that you are on the right website of the selected bank and that the connection is encrypted (the website address should start with “https: //”). PayPro S.A., based in Poznań, is responsible for the processing and security of e-transfers carried out on Przelewy24 website, in accordance with its regulations. In the event the ticket booking is cancelled within the sales system due to the fact that the payment for the tickets has been made after the time required by Przelewy24 or due to a mistake that does not allow for the payment processing, the Organizer will not be liable to the Customer for the inability to purchase the originally selected number of tickets.

    Traditional bank transfer

    If you choose the traditional bank transfer option, the payment should be made as soon as possible. We expect that transfer amount be credited to the account of the Akademia Sportów Sylwetkowych within 72 hours of the booking. After this time the booking will be cancelled and the tickets will return to the public pool of tickets available for sale. In the event the booking is cancelled in the sales system due to the fact that the payment for the tickets has been processed after the expected time (72h), the Organizer will not be liable to the Customer for the inability to purchase the originally selected number of tickets. The amount of money, which will be credited to the account of the Akademia Sportów Sylwetkowych after the booking has been cancelled, will be returned to the account number from which it was transferred within 7 days of the date of crediting on the account of the Akademia Sportów Sylwetkowych, unless the customer provides other instructions as to how to return the money.

    PayPal payment

    Once the booking made via the website www.ifbbpro.com.pl is confirmed and the PayPal payment is selected (by clicking the button: “Potwierdzam zakup i płacę / confirm and pay”) you will be redirected to the PayPal website. Before you log in, please make sure that you have been correctly redirected and that you are on the right website and that the connection is encrypted (the website address should start with “https: //”). PayPal Inc. is responsible for the processing and security of transactions carried out on paypal.com website, in accordance with its regulations. In the event the ticket booking is cancelled within the sales system due to the lack of payment for the tickets, the Organizer will not be liable to the Customer for the inability to purchase the originally selected number of tickets.

    Purchase procedure

    If you choose to pay by standard traditional transfer, the customer expresses their intention to conclude a distance contract and makes the ticket booking for the selected event by clicking the button “Potwierdzam zakup i płacę / confirm and pay”. Clicking the button “Potwierdzam zakup i płacę / confirm and pay” is tantamount to an order with the obligation to pay and constitutes a confirmation of the purchase of tickets for the selected event. Consequently, a preliminary confirmation of the tickets booking is sent to the e-mail address provided by the Customer in the booking process. Once the transfer is carried out in accordance with the instructions included in the preliminary confirmation of the booking and the funds are credited to the account of the Akademia Sportów Sylwetkowych, the Customer receives a “thank you” e-mail for making the payment and confirming the registration of the payment in the system and an electronic ticket sent in an e-mail in the form of a link or attachment. Such ticket can be displayed on a phone screen for verification or printed- out.

    If you choose to pay by card or e-transfer via Przelewy24. The customer expresses his / her intention to conclude a distance contract and makes the ticket booking for the selected event by clicking the button “Potwierdzam zakup i płacę / confirm and pay”. Clicking the button “Potwierdzam zakup i płacę / confirm and pay” is tantamount to an order with the obligation to pay and constitutes a confirmation of the purchase of tickets. Consequently, the customer gets redirected to the Przelewy24 website. Once the information from Przelewy24 about the processing of payment is provided to the Organizer, a confirmation of the tickets booking is sent to the e-mail address provided by the Customer in the booking process. The customer receives a confirmation of the ticket booking and an electronic ticket sent by e-mail in the form of a link or attachment. Such ticket should be presented for verification in the form of a file displayed on a telephone screen or as a print-out.

    If you choose the payment via PayPal.com. The customer expresses his / her intention to conclude a distance contract and makes the ticket booking for the selected event by clicking the button “Potwierdzam zakup i płacę / confirm and pay”. Clicking the button “Potwierdzam zakup i płacę / confirm and pay” is tantamount to an order with the obligation to pay and constitutes a confirmation of the purchase of tickets. Consequently, the customer gets redirected to paypal.com website. Once the information from PayPal about the processing of payment is provided to the Organizer, a confirmation of the tickets booking is sent to the e-mail address provided by the Customer in the booking process. The customer receives a confirmation of the ticket booking and an electronic ticket sent by e-mail in the form of a link or attachment. Such ticket should be presented for verification in the form of a file displayed on a telephone screen or as a print-out.

    The booking is binding for the Organizer of the Physique Sports Festival only once an email with confirmation of the payment registration in the system is sent to the email address provided by the Customer in the booking process. In the case of payment for a ticket by bank transfer, the confirmation of payment registration in the system is sent to the Customer once the payment for the booking is made, and after verification that the data provided in the transfer are compliant with the data provided by the Customer during the booking.

    In the case of payment for a ticket by e-transfer or by card via Przelewy24, an email confirmation of the payment registration in the system is sent to the customer once the Organizer receives confirmation from Przelewy24 about the fact that the payment has been made by the Customer.

    In the case of payment for a ticket via the paypal.com website, an email confirmation of payment registration in the system is sent to the Customer once the Organizer receives confirmation from PayPal about the fact that the payment has been made by the Customer.

    In case of any doubts as to the correctness of the booking process, please contact the Customer Service Department to bilety1@ifbbpro.pl or by phone to +48 604 414 123. It is forbidden to use bots or other automated ICT tools which enable the purchase of tickets without customer’s interference. We reserve the right to cancel tickets purchased with the use of unauthorized tools.

    TICKET DELIVERY AND RECEIPT

    4. General rules

    Having paid for the booking, the customer receives a ticket in an electronic form which can be displayed on a screen of a mobile phone or printed out. White paper in A4 format should be used for ticket printing so that the codes are visible enough. A single ticket entitles one person to enter the venue for the event that it refers to. The organizer shall not be liable for the consequences of an unauthorized copying of a ticket by the customer or third parties who were given access to the ticket by the customer (including print-outs or electronic copies). The Organizer shall not be liable for the consequences of the provision of incorrect e-mail address, to which tickets are sent, by the customer during the booking process.

    CONTACT WITH THE CUSTOMER SERVICE DEPARTMENT

    By phone to: +48 604 414 123

    By e-mail to: bilety1@ifbbpro.pl

    The Customer Service Department is available from Monday to Friday from 10:00 am to 6:00 pm. Under special circumstances the operation hours of the Customer Service Department may be subject to change.

    The cost of using the means of direct remote communication in order to conclude a contract within the sale system does not exceed the cost customarily charged for using such means of communication.

    INVOICE

    Having selected the option to receive a VAT invoice on the ticket booking form, the Customer will receive the invoice under the terms and conditions stipulated in the Goods and Services Tax Act (VAT). If the Organizer receives the entire payment for the ticket, a VAT invoice shall be issued to the Customer no later than on the 15th (fifteenth) day of the month following the month in which the payment was received. A VAT invoice is sent by a 2nd class (regular) mail to the address provided by the Customer during the booking process. The Customer has the option to give consent for a VAT invoice to be delivered in an electronic form on the ticket booking card. If such consent is given, the VAT invoice is sent in a pdf format to the e-mail address provided by the Customer during the booking process.

    ADMISSION AND PARTICIPATION

    The Organizer and the owner or the manager of the facility where the Physique Sports Festival takes place are entitled to refuse admission if the customers violate any of the terms and conditions of the event or the conditions they set. The organizer, owner or manager of the facility where the event takes place may occasionally carry out security checks to ensure the safety of Customers.

    Unauthorized use of photographic or recording equipment is prohibited. Laser pens, cell phones, dogs (apart from guide dogs for the disabled) and Customers’ own food and drinks may also be prohibited (please check the facility regulations and event regulations).

    Prolonged exposure to noise can damage hearing.

    Before the purchase of a ticket, a Customer is obliged to read these Regulations and detailed information about a given event. Special effects such as sound, audio-visual, lighting and pyrotechnic effects may be used during some events. This may be a contraindication for some people.

    TICKET / BOOKING RETURNS

    No right of rescission of the contract

    A customer who concludes a contract in the ticket sales system, pursuant to Art. 38 (12) of the Act on Consumer Rights of May 30, 2014 (Journal of Laws [Dz.U.] of 2014, item 827) is not entitled to rescind the contract without stating a reason as referred to in Art. 27 of the Act on Consumer Rights of May 30, 2014.

    Returns

    In the case of the return of a ticket the Organizer shall be obliged to refund the customer the price of the ticket.

    In the case the Organizer receives a reliable information about the event cancellation or the change of its date or hours, the Organizer shall take necessary actions in order to provide the Customers with this information as soon as possible.

    Return in the case of event cancellation

    In order to make the return of a ticket in the case of event cancellation, a customer should send an email to: bilety1@ifbbpro.pl and include information on the intention to return the ticket. The refund may take place after the Organizer receives the information on the intention to return the ticket. In the case of a payment in the form of a bank transfer the money will be returned to the account from which the payment for the ticket was made unless the customer indicates a different bank account number in an e-mail that must be sent from the email account assigned to the ticket order.

    In the case of a payment by card the information on the payment by card shall be provided in the notification. Money shall be returned to the account assigned to the card, which was used for making the payment for the ticket. From the moment when you receive an email that the money was provided for the return the service provider has 14 business days for the authorization f such payment.

    Other returns

    The returns of tickets or their exchange in the case different to those referred hereinabove are not possible.

    COMPLAINTS

    Complaints related to the purchase of a ticket in the ticket distribution system may be submitted in an electronic form by email sent to: bilety1@ifbbpro.pl or in writing by registered mail to: Akademia Sportów Sylwetkowych, ul. Szwoleżerów 128 lok. 64/65, 05-091 Ząbki.

    The Organizer responds to the complaint immediately, not later than within 30 days of its receipt.

    In the case the Akademia Sportów Sylwetkowych repudiates the complaint submitted by the customer, the customer may use the out-of-court complaint and redress procedures. In particular, the customer may turn to consumer protection organizations and to a Municipal or Regional Consumer Advocate. Detailed information about the possibility to use out-of-court complaint and redress procedures by a customer who is a consumer and the rules of accessing such procedures are available on the website of the Office of Competition and Consumer Protection (UOKiK) at: www.uokik.gov.pl.

    A customer who is a consumer can use the European Union ODR website platform available at: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=PL.

    COMPLAINTS

    Complaints related to the purchase of a ticket in the ticket distribution system may be submitted in electronic form through an email sent to: bilety1@ifbbpro.pl or in writing by registered mail to: Akademia Sportów Sylwetkowych, ul. Szwoleżerów 128 lok. 64/65, 05-091 Ząbki.

    The Organizer responds to the complaint immediately, not later than within 30 days of its receipt.

    In the case the Akademia Sportów Sylwetkowych repudiates the complaint submitted by the customer, the customer may use the out-of-court complaint and redress procedures. In particular, the customer may turn to consumer protection organizations and to a Municipal or Regional Consumer Advocate. Detailed information about the possibility to use out-of-court complaint and redress procedures by a customer who is a consumer and the rules of accessing such procedures are available on the website of the Office of Competition and Consumer Protection (UOKiK) at: www.uokik.gov.pl.

    A customer who is a consumer can use the European Union ODR website platform available at: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=PL.

    LIABILITY

    The services ordered by the Customer independently, including tourist, hotel and accommodation services in connection with the event are organized at the Customer’s own risk. Akademia Sportów Sylwetkowych will not be liable to the Customer for the inability to use these services.

    For the purposes of these Regulations, the “Force Majeure” shall mean any event beyond the control of the Akademia Sportów Sylwetkowych, including unforeseeable events, war, uprising, riots, disorder, acts of terrorism, fire, explosion, flood, theft of essential equipment, intentional damage, cyberattack, strike, lock-out, weather conditions, security for a third party, requirements arising from national defence, acts and regulations of state or local government administration bodies. The Akademia Sportów Sylwetkowych shall not be liable to the Customer for the failure to perform any obligations arising from these Regulations to the extent that this will be caused by Force Majeure.

    GOVERNING LAW

    Ticket purchase transactions and all activities specified herein are subject to the laws of the Republic of Poland. In relation to a Customer who is a consumer within the meaning of the Regulation (EC) No 593/2008 of the European Parliament and of the Council of 17 June 2008 on the law applicable to contractual obligations (Rome I), and having his / her habitual residence in the countries of the European Union, the choice of the law of the Republic of Poland does not deprive the Customer of the protection granted to him under the law provisions of the country in which the consumer has his / her habitual residence.

    PERSONAL DATA

    The administrator of Customers’ personal data is Akademia Sportów Sylwetkowych, ul. Szwoleżerów 128 lok. 64/65, 05-091 Ząbki.

    You can contact the Data Protection Officer by email to the email address: akademiasportowsylwetkowych@gmail.com or by standard mail to Akademia Sportów Sylwetkowych, ul. Szwoleżerów 128 lok. 64/65, 05-091 Ząbki.

    Customers’ personal data obtained in connection with the use of the website, setting up an account on the website and purchasing tickets for the events will be processed for the following purposes: handling the account created, handling ticket purchase (e.g. choosing the ticket type), pursuing any claims (including recovery) and compensation, conducting marketing activities, selling tickets and other services related to business operation, including for the purposes of conducting analyses and statistics, answering the incoming correspondence and requests and providing answers in pending proceedings, conducting activities related to ensuring the archiving security, complying with legal obligations of the Akademia Sportów Sylwetkowych.

    The legal basis for processing Customers’ data will be the consent granted by the Customer, indispensability to perform the contract or to take action at the Customer’s request before the conclusion of the contract, indispensability to fulfil the legal obligation of the data controller, indispensability for the purposes resulting from legally justified interests pursued by the data controller, e.g. such as responding to correspondence and requests from customers.

    Customers’ data may be transferred to the following entities: processors (processing entities) in connection with activities commissioned by the Akademia Sportów Sylwetkowych and carried out on behalf of the Akademia Sportów Sylwetkowych, entities authorized under the provisions of law, control and supervisory bodies, enforcement entities, law firms, which the Akademia Sportów Sylwetkowych commissioned e.g to carry out proceedings. Customer’s data will be transferred to a third country (e.g. the USA) in connection with ongoing social media activities.

    The period of processing customers’ personal data is dependent on the purpose of data processing. The period of storing the personal data is calculated on the basis of the following criteria: legal provisions that may require the Akademia Sportów Sylwetkowych to process the data for a specified period (e.g. data on invoices are stored for 5 years from the end of the last accounting year), the period, which is necessary to defend the interests of the Akademia Sportów Sylwetkowych, the period for which the consent has been granted.

    Moreover, the Customer has the right to request access to their personal data, rectification of their data, adding personal data, also by submitting a supplementary statement, deleting their data or limiting their processing, objecting to the further processing of their personal data, transfer their personal data.

    Customers have the right to withdraw their consent at any time. Withdrawal of the consent does not affect the lawfulness of data processing that was performed on the basis of the consent given before its withdrawal. Withdrawal of the consent may be done for example by changing your browser settings.

    In case of doubt as to the correctness of the personal data processing by the Akademia Sportów Sylwetkowych, the customers have the right to lodge a complaint with a supervisory authority.

    Any communication concerning the data processing should be directed to the Data Administrator’s address with a note “Personal Data” or to the email address: bilety1@ifbbpro.pl

    These Regulations are binding from September 01, 2019.

    The Physique Sports Festival Organizer

    AKADEMIA SPORTÓW SYLWETKOWYCH

    Robert Piotrkowicz

    ul. Szwoleżerów 128 lok. 64/65

    05-091 Ząbki

    Polish Tax identification Number NIP 5342224372

    E-mail address: akademiasportowsylwetkowych@gmail.com

    Mobile Phone/WhatsApp: +48 602 650 291

    Udostępnij na facebooku!

    Sponsors and partners of festival

    sponsor-logo
    sponsor-logo
    sponsor-logo
    sponsor-logo
    sponsor-logo
    sponsor-logo
    sponsor-logo
    sponsor-logo
    sponsor-logo
    sponsor-logo
    sponsor-logo
    sponsor-logo
    sponsor-logo
    sponsor-logo
    sponsor-logo
    sponsor-logo
    sponsor-logo
    sponsor-logo
    sponsor-logo
    sponsor-logo
    sponsor-logo
    sponsor-logo
    sponsor-logo
    sponsor-logo
    sponsor-logo
    sponsor-logo
    sponsor-logo
    sponsor-logo
    sponsor-logo
    sponsor-logo
    sponsor-logo
    sponsor-logo

    TIME LEFT TO FESTIVAL:

    23 - 25 OCTOBER
    2020
    NOWY DWÓR MAZOWIECKI

    Show Buttons
    Hide Buttons